FAQ
Frequently asked questions
The rental price is based on the size of the safe deposit box and the contract duration. You can rent a safe deposit box at the F77 capital vault from as little as € 40 per month. Our smallest box (8 cm) is equal to the size of 2 to 3 conventional bank safe deposit boxes, with plenty of space also for larger objects. The price includes a basic insurance to the amount of € 30,000, which you can upgrade for a fee at any time.
You can access your safe deposit box at any time from Monday through Friday, 10:00 to 18:00. Our employees look forward to welcoming you. You are left alone with plenty of time to manage your personal items at one of our comfortable discretion rooms.
Only you know what's inside your safe deposit box. We do recommend that you create an inventory, ideally with photographs, for insurance and inheritance purposes.
Yes. The safe deposit box rent includes basic insurance for your safe deposit box to the amount of € 30,000. You can opt to conclude an additional insurance for a fee, for example if the value of the stored items exceeds the value covered by the basic insurance.
To prevent unauthorised use, we request that you contact us immediately in case of loss/theft of keys and/or the access card. If you lose one or both of your keys, we will replace the lock for a fee. The access card is deleted and you will receive a new card.
We recommend that you grant your heirs a corresponding power of attorney over your safe deposit box. This power of attorney in principle continues to be valid after one's death. If your heirs don't have a power of attorney, they can access your safe deposit box after they submit your inheritance documents (e.g. heir's certificate).
Spouses who both wish to access the box are advised to include both parties in the rental contract from the beginning. They will receive the keys in duplicate as well as an access card. If children are to access the safe deposit box, it is recommended to grant them power of attorney from the beginning.
You can terminate your safe deposit box with a notice period of four weeks to the end of the year. Please remove the contents and return both keys and the access card to us. Of course, you can also decide to relinquish your safe deposit box at any prior time – without restitution of the safe deposit box rental fee.
vallog GmbH, based in Berlin, is a nationwide specialist company for valuables logistics. From the rental of lockers and security rooms, to courier services and other services related to valuables logistics and storage solutions, vallog is a reputable and competent partner when it comes to securing your valuables.
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